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I love this product. It allows me to us my PDA as a GPS. The only drawback is that it takes a lot of memory, but if you move it to your SD card you will not have a problem.
Unfortunately, the company isn't. I've read some of the reviews and they mostly hit the mark. The maps are outdated when you buy them. The software is easy to use. The maps are good (up to a point) and the receiver is good at getting a signal. You can't update the maps without buying everything over again. The software had to be downgraded to work on my Palm T|X - memory overrun issues.I too never heard from Tomtom about my gps antenna issue - the battery swelled and stopped holding any charge.I won't be using their product again.
I had to take the battery out to get windows CE up and running. So, to make a long story short, this is not a reliable device and for anyone who has traveled in unknown places, it is a nightmare. It asked me for an activation code. After the operating system restarted, I started Tomtom program. He basically spent 30 minutes lecturing me on software copy protection.
I appreciate copy right protection, but the people who thought of this scheme must not go out of the office much. This person needs to be assigned to a different department. To avoid having a phone and GPS I tried installing the European map on this phone (it already had the US maps on it). I downloaded and it did not solve the problem. I installed the software and got an authentication code from the site they specified and started using the device.
Tomtom maps and application is not a reliable product that you can count on when you are traveling and do not have access to your PC and the disks. After about 20 minutes, the program froze. He then asked me to do a hard reset. Rick answered. I had to call my office and they went to my office and found the original CD's, went to the authentication site and got the activation code. The first customer service person was very nice and gave me some advice on how to get an update.
I thought of writing a review but did not and latter forgot about it.I recently bought a cell phone/PDA that has a built in GPS. Have in mind that I am in the middle of Italian countryside and not sitting in Silicon Valley. After about a month of use, and feeling confident that I did not need a paper map, we took a trip to Florence, following Tomtom's direction. I got off the phone and went to the HP site and downloaded the user's manual and did a hard reset. He spent another 10 minutes telling me that he is not an HP specialist and that I need to contact HP for support. I told him I did not know how to do the hard reset. I found this to be just unreasonably senseless. So, I call Tomtom support in UK from Germany.
This caused everything to be erased (including my addresses), and Tomtom program to be deleted. This is the second time that the application has stranded me and I am writing this review for others interested in purchasing this program not to get in a situation like I have, and Tomtom staff to read and fix the problem.I purchased a Tomtom with an HP PDA to travel through Europe (mostly Italy). Rick (customer service rep) said that the supervisor would not take my call because I did not do what he was telling me to do (which was not exactly true, because I asked him to help me with the reset and he would not). At this point, I realized that this person was not able to help resolve the problem and asked for escalation to a supervisor. I called the support line again, this time a Mr. And guess what, I call the customer service number again, and they did not know what to do. I got an email a couple of hours latter telling me to use the original SD card (which is back home) to resolve the problem. It would not even respond to a soft reset.
In about 4 hours not having heard from them, I called again, and this time they told me to download another program that would resolve the problem. I went through the installation which took for ever and went to the website and got the activation code and tried entering it and it says that the activation code is not valid. I followed the advice and it still did not work. So, they asked for more time to research the problem and to call me.
If they update the POI, then I would give it 5 stars. It took me to Cherry Hill NJ.
Works great. Well I just love my Tom Tom on my Treo 650.
Used the POI instead of entering the address. Only got me lost ONCE.
I was headed to Sixe Flags Great Adventure (in NJ). But its always dead on when I enter the address.
Also the GPS reciever should give battery level to the PDA so that you don't have to guess if you have enough juice for the trip.
This system works great on my HP iPAQ rx3100. TomTom's website explains the issue as follows:"Why is my device not compatible with NAVIGATOR 6, even though it was compatible with NAVIGATOR 5. Unfortunately, these features require more memory and processing power when compared to NAVIGATOR 5. I only have two complaints:1) Sometimes the satellite signal is not recognized, even when I'm driving the same route I've navigated before, and even when the sky is clear.2) The most recent map software from TomTom is Navigator 6, not 5. These maps also require more memory and processing power in the device."As a result, I only recommend purchasing this product if you have a device that is compatible with Navigator 6, so you can upgrade and get the most recent maps. In order to use the most recent maps from TomTom, you have to be using Navigator 6, which isn't compatible with my iPAQ. The display is clear and intuitive. Answer TomTom NAVIGATOR 6 includes a number of new features that greatly improve the product.
So part of my recently renovated neighborhood (1-2 years ago) aren't on the map. I'm concerned about using it for a trip because recent road changes won't be reflected. In addition, TomTom now offers many new maps, which are larger and more detailed than the older maps.
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